Trust The Office Technology Group to Manage Your Servers & IT Network Solutions

Networks have a lot of moving parts – servers, storage, firewalls, routers, switches, load balancers and more. The Office Technology Group takes responsibility for them all. We’ll provision, secure and inventory your network equipment and systems, make sure all drivers and software are up to date, manage your licenses, integrate them with your existing equipment, and much more. And no matter what kind of network architecture you have – from the simplest LAN to the broadest hybrid – The Office Technology Group is there to keep it all running all the time.

Server & Network Solutions Management

IT Network Solutions & Server Support

  • Emergency and after hours
  • Multiple levels of support plans
  • Onsite, offsite and remote
  • Preventative maintenance

Tired SLAs

  • Mission critical
  • Support response time
  • Uptime

Server & Network Monitoring

  • Anti-virus definitions alerts
  • Network bottleneck prevention
  • Upgrade alerts

Server & Network Monitoring

  • Anti-virus definitions alerts
  • Network bottleneck prevention
  • Upgrade alerts

Server & Network Maintenance

  • Asset management and inventory
  • Dedicated account manager
  • Full reporting
  • Online trouble ticket management
  • Warranty management

Server & Network Security

  • 24/7/365 security monitoring
  • Anti-virus monitoring and updates
  • Authorization and authentication management

Benefits of Our Server Solutions and Network Management Services

Slash the Costs of Technology

Managed server and IT network solutions from The Office Technology Group lower or eliminate the capital costs of purchasing and provisioning server hardware, software and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.

Emergency and Response Time

The Office Technology Group guarantees our response time to be within the timeframe outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running 24/7/365.

Pick the Best Service Fit

The Office Technology Group offers tiered service levels to ensure that you’re engaging us to deliver exactly the level of services you need. Each level of service has its own tiered SLAs, so you custom-fit every part of the relationship with us.

Be Certain of Peak Performance

The Office Technology Group constantly monitors every functional network component: routers, firewalls, switches, IP based phone systems and more. We’re just as vigilant with critical desktop events and Mission Critical applications, anti-virus and software patch alerts.

Support You Can Count On

Desktop and workstation support is available by phone or live remote control. Our IT support engineers remotely diagnose and resolve issues more than 90% of the time. Onsite IT support, even after hours, is available whenever it’s needed.

You’re Always Safe and Secure

Our PC and Mac IT support specialists remove spyware, adware and viruses before they can cause damage. We audit patches, ports, passwords and firewalls. And we inventory hardware and software assets, tracking your warranties and service contracts, and providing security updates and software installations.